Our Satisfaction Guarantee

At WIERD, we want you to be completely satisfied with your learning experience. If a course doesn't meet your expectations, we're here to help.

7-Day Refund Policy

We offer a 7-day money-back guarantee on all course purchases, subject to the following conditions:

  • The refund request must be made within 7 days of the original purchase date
  • You must not have completed more than 10% of the course content
  • The course must not have been purchased during a promotional period with explicit "no refund" terms

How to Request a Refund

To request a refund:

  1. Go to your Dashboard
  2. Navigate to "My Courses"
  3. Find the course you want to refund
  4. Click "Request Refund"

Alternatively, you can email us at support@weirdhub.world with your order number.

Refund Processing

  • Refund requests are typically processed within 3-5 business days
  • Refunds will be credited to the original payment method
  • Depending on your bank, it may take an additional 5-10 business days for the refund to appear

Non-Refundable Items

The following are not eligible for refunds:

  • Courses where more than 10% of the content has been accessed
  • Courses purchased more than 7 days ago
  • Free courses
  • Bundle purchases (individual courses within a bundle cannot be refunded)

Abuse Prevention

To ensure fairness for all users and instructors, we monitor refund patterns. Excessive refund requests may result in account review or suspension.

Questions?

If you have any questions about our refund policy, please contact us:

Email: support@weirdhub.world